Privacy Policy

This Privacy Policy (“Privacy Policy”) describes how your personal information is collected, used, and shared when You visit or make a purchase from the Website.

PERSONAL INFORMATION WE COLLECT

When You visit the Website or Social Media Platform, We automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as You browse the Website, We collect information about the individual web pages or products that You view, what websites or search terms that referred You to the Website, and information about how You interact with the Website. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

Cookies: “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

Log files: “Log files” track actions occurring on the Website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Web beacons, tags, and pixels: “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how You browse the Website.

Additionally, when You make a purchase or attempt to make a purchase through the Website, We collect certain information from You, including your name, identity number, billing address, shipping address, payment information (including credit card numbers), email address, phone number, your preferences, interests, buying behaviour and medical information relating to food allergies. We refer to this information as “Order Information.”

When We talk about Personal Information in this Privacy Policy, We are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that We collect generally to fulfil any orders placed through the Website for products and/or services of Our Affiliates and/or Our Services (including processing your payment information, arranging for shipping, and providing You with invoices and/or order confirmations).

Additionally, We use this Order Information to:

  • Communicate with You;
  • Screen Our orders for potential risk or fraud; and
  • When in line with the preferences You have shared with Us, provide You with information or advertising relating to Our products or Services.

We use the Device Information that We collect to help Us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize Our Website (for example, by generating analytics about how Our customers browse and interact with the Website, and to assess the success of Our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with Our Affiliates and certain third parties to help Us process your Personal Information, as described above. For example, We use “third parties” to power Our online store and Google Analytics and Connection to help Us understand how Our customers use the Website.

Finally, We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information We receive, or to otherwise protect Our rights.

As described above, We use your Personal Information to provide You with targeted advertisements or marketing communications We believe may be of interest to You and subject to your express consent herein by clicking accept to opt in to receiving such marketing communication. For more information about how targeted advertising works, You can visit the Network Advertising Initiative’s (“NAI”) educational page .

You can opt out of targeted advertising using the below links:

  • Facebook
  • Google
  • Bing

Additionally, You can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/ Failing the aforesaid options, You may email Us in order to assist You with opting out.

PROTECTION OF YOUR PERSONAL INFORMATION

We endeavour to take the appropriate technical and organisational measures, in relation to the nature of data and risks, to preserve the security and confidentiality of your Personal Information and, in particular, to prevent it from being deformed, damaged or transmitted to any unauthorized parties.

This may include practices such as retaining your Personal Information on a secure server protected by a firewall, the transmission of sensitive information (such as medical information, if applicable) using a secure encryption protocol (Cloudbric), internal reviews of Our practices and privacy policies and implementation of physical security measures to protect against unauthorized access.

DO NOT TRACK

Please note that We do not alter Our Website’s data collection and use practices when We see a Do Not Track signal from your browser.

YOUR RIGHTS

If You are a European resident or South African natural or juristic person, You have the right to access personal information We hold about You and to ask that your personal information be corrected, updated, or deleted. If You would like to exercise this right, please contact Us by email on louis@wheretonext.travel

Additionally, We note that We are processing your information in order to fulfil contractual obligation We may have with You, or otherwise to pursue Our legitimate business interests listed above. Additionally, please note that your Personal Information may be transferred outside of Europe and South Africa and You hereby consent to the cross-border transaction.

DATA RETENTION

When You place an order through the Website, We will maintain your Order Information for Our records unless and until You ask Us to delete this Order Information, alternatively as soon as We are no longer required to retain such Order Information in terms of the applicable laws.

MINORS

The Website is not intended for individuals under the age of 18. In the event that You are minor (under the age of 18, but not less than 15), You expressly agree and warrant that You have obtained the informed consent of your parent or legal guardian. Should We determine at a later stage that We have processed Personal Information relating to any minor who is under the age of 15, We will immediately delete any Personal Information processed relating to the minor.

CHANGES

We may update this Privacy Policy from time to time in order to reflect, for example, changes to Our practices or for other operational, legal, or regulatory reasons.